Privacy Policy
Last updated: 18th May 2026
This privacy policy explains how Anna Cordle Home (“we”, “us”, “our”) collects, uses and protects your personal information when you use this website and our services.
We are committed to respecting your privacy and protecting your personal data in line with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy, please contact:
Anna Cordle Home
Email: hello@annacordlehome.co.uk
1. Who we are
Anna Cordle Home is an interior design business based in the UK, providing interior design and related services to private and commercial clients.
For the purposes of UK data protection law, we are the data controller of the personal data described in this policy.
2. What information we collect
We only collect the minimum personal information necessary to respond to enquiries and provide our services.
We may collect:
Contact details – such as your name, email address, phone number and postal address.
Project information – details you choose to share about your property, style preferences, budget and timescales.
Website usage information – basic technical data such as IP address, browser type, approximate location and pages visited (see “Cookies” below).
We do not collect special category data (such as health information) intentionally and we do not knowingly collect data relating to children.
3. How we collect your information
We collect information when:
You contact us via the website contact form or by email or phone.
You sign up to any newsletter or updates.
You work with us as a client, supplier or collaborator.
You browse our website, in which case some technical data may be collected automatically through cookies and similar technologies (see “Cookies” below).
4. How we use your information (legal bases)
We will only use your personal data when the law allows us to. Most commonly, we use it:
To respond to enquiries
To reply to your messages, emails or calls and provide information you request.
Legal basis: legitimate interests (to run and grow our business and respond to potential clients).
To provide our services
To communicate with you about a project, arrange visits, prepare proposals, manage bookings and deliver interior design services.
Legal basis: performance of a contract (or steps taken at your request before entering a contract).
For basic business administration
To keep appropriate records, manage invoices and accounting.
Legal basis: legal obligation (for tax and accounting) and legitimate interests.
To maintain and improve our website
To understand how visitors use our website, so we can improve design, content and user experience.
Legal basis: legitimate interests (to operate and improve our website and services).
Where cookies are non‑essential, we will rely on your consent (see “Cookies”).
We do not use your personal data for automated decision‑making or profiling that produces legal or similarly significant effects on you.
5. Sharing your information
We do not sell your data and we do not share it with third parties for their own marketing.
We may share your data only when necessary with:
Service providers who help us run our business and website (for example: Squarespace for website hosting, email provider, cloud storage, website analytics). There may be instances where we share your information with appointed tradespeople but only when we have sought your written or verbal consent.
Professional advisers such as accountants or lawyers, where needed for business or legal reasons.
Authorities or regulators where we are legally required to do so (for example for tax, legal or regulatory reasons).
These third parties are required to keep your information confidential and secure, and to use it only in accordance with our instructions and applicable law.
Because Squarespace and some of our providers may be based outside the UK, your data may be transferred outside the UK. Where this happens, we aim to ensure that appropriate safeguards are in place (for example, standard contractual clauses or equivalent protections).
6. How long we keep your information
We keep your personal data only for as long as reasonably necessary for the purposes described above, including to meet any legal, accounting or reporting requirements.
In general:
Enquiry emails – kept for up to [e.g. 12–24 months] from our last contact, unless you become a client.
Client records and invoices – kept for up to [e.g. 6–7 years] after the end of our contract, to comply with tax and legal obligations.
Website analytics data – retained for the period set by the relevant tool (for example, Google Analytics default retention), but we only see aggregated or pseudonymised information.
When data is no longer needed, we will securely delete or anonymise it.
7. Your rights
Under UK data protection law, you have the following rights in relation to your personal data:
Right of access – to request a copy of the personal data we hold about you.
Right to rectification – to have inaccurate or incomplete data corrected.
Right to erasure – to ask us to delete your data in certain circumstances.
Right to restrict processing – to ask us to suspend use of your data in certain circumstances.
Right to data portability – to request that we provide your data to you or another organisation in a structured, commonly used format (where applicable).
Right to object – to object to our processing of your data where we rely on legitimate interests.
Right to withdraw consent – where we rely on your consent (for example for non‑essential cookies or newsletters), you can withdraw this at any time.
To exercise any of these rights, please contact us at: hello@annacordlehome.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at www.ico.org.uk, or by calling 0303 123 1113. We would, however, appreciate the chance to deal with your concerns first, so please contact us in the first instance.
8. Cookies and similar technologies
Our website is built on Squarespace, which may use cookies and similar technologies to operate the site and to help us understand how visitors use it.
Cookies may be:
Strictly necessary cookies – required for the site to function (for example, security or load‑balancing).
Analytics or performance cookies – to help us understand how visitors use our site, so we can improve content and layout.
Functional cookies – to remember your preferences.
Where required by law, we will ask for your consent before placing non‑essential cookies (such as analytics cookies) on your device. You can withdraw your consent or change your preferences at any time using your browser settings and any cookie banner or settings tool available on the site.
You can also control cookies through your browser by blocking or deleting them. Please note that blocking some cookies may affect how the website works.
9. Third‑party links
Our website may contain links to other websites (for example, social media platforms or suppliers). We are not responsible for the privacy practices of these third‑party websites. We encourage you to read their privacy policies.
10. Security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
11. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements or for other operational reasons.
Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
12. How to contact us
If you have any questions about this privacy policy or how we handle your personal data, please contact:
Anna Cordle Home
Email: hello@annacordlehome.co.uk
Postal address: available on request.